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Bj's Travel Complaint - awful....go directly to the cruise line - BJ's Travel Service
Bj's Travel Complaint

Bj's Travel Complaint

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awful....go directly to the cruise line - BJ's Travel Service


So very disappointed. I cruise RCCL every spring. This year...I decided to go with BJ's....the ONLY perk was a small store GC for booking with them. Their prices and onboard credits were the same as booking directly with RCCL. I had several issues with clerical mistake with my reservations...nothing could be changed directly with RCCL....kept going back and waiting on long hold times to request corrections with BJS. It was a total hassle. I was waiting for my measly GC in the mail was told it would come 4-6 weeks after cruise. Called today and they insist that I could EITHER get the onboard credit (which RCCL was offering to everyone) OR the small token GC. You have got to be kidding me. I certainly didnt make this up. It was the ONLY reason I booked with BJS and in the long run NOT even close to making up for all the mistakes. Do yourself a favor.....go directly to the cruiseline.......so not worth the aggravation.


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